Join us as an Events Operation Assistant Managerat TheDorchester, recognised as one of ‘The Sunday Times Top 10 BestPlaces to Work for’ in 2024-2026 and ‘Hotel of the year – London’ at the 2024AA Hospitality Awards. We continually strive to build and nurture a culturewhere inclusiveness is part of our DNA, reflected in our values of passion,personality, respect, working together, and creativity. We believe that avariety of perspectives enriches our culture and drives our success.
We care about your career and are known for having theabsolute best people in the industry. When you join us as Events OperationAssistant Manager, you start a unique opportunity to become celebrated asthe very best in your field. You’ll learn not only from your fellow Legends,but also through our award-winning learning academy, so that you can achievethe highest standards of craft, service, and leadership and become a legend inyour own story.
What you’ll do
As an Events Operation Assistant Manager, you’ll love what you do and take pride in taking care of our guests:
- You will ensure the smooth operation and serviceof all group, social, banquet and planned food and beverage events toensure our guests receive nothing but the best experience. This willinclude managing, leading and motivating the Banquet team, continuallyimproving service & operational systems, and ensuring the event spacesand environment are consistent with a 5-star establishment in order tomeet & exceed guest expectations and maximize business growth.
- You’ll also show flexibility and creativity indealing with challenges that may arise during the day, to ensure that wemeet our guest’s special requests
The items shared are the essence of a day in the life of our Events Operation Assistant Manager, but we will make sure you are provided with specifics on how we care for our hotel.
What you’ll bring
- Previous experience as an assistant manager in/five-star spa operation, preferably within a hotel
- Our values of, Passion, Personality, Respect,Working Together and Creativity guide us each day and every day. Asan Events Operations Assistant Manager you’ll have the opportunity tobring these to life and continue to create our legacy.
- Communication is what keeps our departmentsrunning perfectly. You will have great communication skills with a strongcustomer service ethic.
- English is the primary language used in ourhotel. You will comfortably communicate in this language.
What you’ll get
- Complimentary Stays: Enjoycomplimentary stays with breakfast at Dorchester Collection Hotels everyyear.
- Discounts with ourhotels, and benefit from discounts at various high street and onlineshops
- Employee Perks: Enrolfrom day 1 into the Royal London Private Pension scheme (we contribute 8%towards your pension); Benefit from seasonal ticket loan, rental depositscheme, private financial advice, and eye care vouchers.
- Training and Development: Advancein your career by accessing various apprenticeships from Level 2 toHospitality Degree Level 5. We partner with outstanding nationallyrecognised Apprenticeship providers.
- Social Events:Participate in vibrant social events, including a summer party, winterball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a£1000 bonus when you recommend a friend.
- Well-being Support: Accessimmediate well-being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.comso that we can discuss how we can support you through this process.
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