Guest Experience Lead: Welcoming, Tech-Savvy Frontline

KFC is seeking a Guest Experience Lead in the United Kingdom to greet guests with energy, answer questions, and assist with digital orders so service runs smoothly. You’ll help guests choose items, explain promos, and ensure every guest feels valued from entry to exit.

You’ll spot and resolve issues on the fly, support the team, and strive to raise the bar for great service daily, maintaining a welcoming atmosphere and clear communication.

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