Retail Front-End Manager — Customer Experience Leader

B&M Retail Limited in Colchester is seeking a Customer Service Manager to lead the front-end team and deliver an outstanding shopping experience. This permanent, full-time role demands flexibility across days, evenings and weekends as part of the store management team.

You’ll own the customer journey from entry to exit, ensuring fast, friendly service, managing queues, and driving high service standards in a busy retail environment.

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