Service Desk Analyst

Global Talent Acquisition – UK, EU & APAC

Location – Chester, UK (50% work from home & 50% from onsite)

Role Type: 50% work from home & 50% from onsite – the requirement is 50% from office. That translates to: 1 week – it’s 2 days at office, and the second week, it’s 3 days at office

Position type: Contract (6 months)

Responsibilities

• Technical Service Desk background
• Familiarity with ServiceNow
• Multi-Lingual effective and fluent communication in language(s) (French/ Spanish /Portuguese)
• Demonstrate ability to troubleshoot and research application issues.
• Ability to explain technical information to End Users with effective verbal and written communication.
• Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and act accordingly.
• Adhere to Service Desk processes and procedures.
• Present a positive, effective, and flexible contribution to achieving team targets and objectives.
• Highly effective team player:
  • Openly and willingly shares ideas, knowledge, and expertise.
  • Communicates constructively.
  • Willingness to learn new skills and be open to consider different ideas and alternatives.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology

Industries

• IT System Training and Support and Software Development

Referrals increase your chances of interviewing at Adroit People Limited (UK) by 2x

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