Guest Experience Champion: Front Desk, Cafe & Retail

LGH Hotels Management Ltd invites applications for a Guest Experience Champion at Holiday Inn London Heathrow M4J4. You will blend front office care with café and retail tasks to deliver memorable stays in a busy lobby environment.

Bring warmth, calm, and a guest-centric mindset. Your role includes mobile check-in, kiosk support, beverage service, and Shop-floor duties with a focus on personalised, high-quality guest moments.

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