Assistant Vice President – Delivery

We are seeking an experienced Delivery Head to lead and oversee strategic client engagements, large-scale technology programs, and global delivery operations. The role requires strong leadership, commercial acumen, stakeholder management, and a solid technical background to ensure successful delivery, customer satisfaction, and business growth.

Key Responsibilities:

• Lead end-to-end delivery across multiple strategic accounts and programs.
• Own delivery governance, operational excellence, resource management, and customer satisfaction.
• Manage executive stakeholder relationships, including C-level client engagement.
• Drive revenue growth, margin performance, and portfolio success.
• Lead geographically distributed delivery teams and offshore centers (Pakistan/Egypt/India)
• Open to travel to Pakistan and Egypt as and when needed for better coordination
• Establish effective governance, risk management, escalation management, and service delivery frameworks.
• Support business development activities, solutioning, and client growth initiatives.
• Mentor and develop delivery managers, program managers, and technical leaders.

Required Experience:

• 18-20 years of experience in Delivery Management, Program Management, or Technology Consulting leadership roles.
• Proven experience working within IT Services, Consulting, or Systems Integration organizations.
• Experience managing a revenue portfolio of USD 25-30M+ minimum.
• Strong experience leading complex technology and digital transformation engagements.
• Demonstrated success in managing large global delivery teams and multi-country programs.
• Must have experience working with offshore delivery centers.
• Strong client relationship management and executive stakeholder engagement skills.
• Solid technical or solution consulting background with the ability to engage in solution discussions and delivery strategy.
• Strong commercial, financial, governance, and risk management capabilities.

Preferred Industry Experience:

• Experience across multiple industry sectors is highly desirable. Exposure to Retail + CPG, Healthcare & Life Sciences (HLS), BFSI and Telco is preferred but not mandatory.

Travel Requirements:

• Open to international travel as required.
• Must be willing to travel to offshore centers for client engagements, delivery governance, and team leadership activities.

Ideal Candidate:

A commercially driven delivery leader with proven success in managing large client portfolios, leading global teams, driving business growth, and delivering measurable outcomes across multiple industries and geographies.

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