Membership Officer

Job Title:

Membership Officer

• Initially for 3 months
• Hybrid
• Central London
• £21.95 per hour Umbrella

About the Role:

We are seeking a dedicated and detail-oriented Membership Officer. This role is integral to providing high quality administrative and financial support to subscription-based projects. You will manage all aspects of membership registration and invoicing, maintain accurate records, and support the day-to-day functions. This is a hybrid role, 2 days in the office and 3 days from home. This role requires a DBS check.

Key Responsibilities:

• Develop and maintain the membership and finance database, including membership renewal records and current service status
• Liaise with project teams to obtain Purchase Order (PO) numbers from member services
• Collaborate with the finance department to raise invoices and manage relevant paperwork
• Respond to membership related queries from network members and colleagues
• Host monthly cluster meetings to discuss membership data and foster collaboration
• Provide support to other projects, including attending meetings, taking minutes
• Undertake additional duties as required

Person Specification:

• Relevant experience in an administrative role
• Experience setting up and running administrative systems.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Excellent telephone skills.
• Attention to detail and accuracy.
• Strong writing and editing skills.
• Flexibility and ability to act on own initiative
• Ability to work efficiently to tight deadlines and prioritize workload
• Team player with the ability to work as part of a small team

Desirable Criteria:

• Experience in membership services.
• Experience organising meetings and taking minutes.

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