Senior CRM & Omnichannel Clienteling Lead – Luxury

DeMellier, a London-based luxury handbag brand, is seeking a Senior CRM & Omnichannel Clienteling Manager to build and lead a global customer strategy across online and in-store channels. The role focuses on driving customer lifetime value, personalisation, and seamless journeys while upholding the brand’s luxury DNA.

You will own the global CRM vision, manage segmentation, lifecycle, loyalty, and the clienteling program, and collaborate with Marketing, Digital, E-commerce, Merchandising, and

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