Food Retail Frontline Champion – Customer Experience

M&S in Coventry is seeking a Customer Assistant for our Food section. You’ll be at the frontline, delivering five-star service and helping customers find what they need.

You’ll use Sparks and in-store devices, stay calm under pressure, and adapt to changing shifts across the store. We’re looking for down-to-earth team players who enjoy fast-paced retail and making customers feel valued.

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