Account Handler
In order to make an application, simply read through the following job description and make sure to attach relevant documents.Location: Unity Insurance, Lancing, West Sussex, BN15 8UWSalary: £29,604 per year, Band C, Level 3 Inc. MSHours: Full-time, 35 hours per weekContract: PermanentAbout the Role:At Unity Insurance, part of the Scouts movement, we do more than provide insurance , we help protect the people, places and activities that bring communities together.We’re a small, friendly team with a big purpose, supporting charities, youth groups, Scouts, Guides and other organisations to keep doing what they do best.We’re now looking for an experienced Account Handler to join our team. If you:Are passionate about delivering excellent customer serviceEnjoy building strong, lasting relationshipsTake pride in making a positive differenceWant to be part of a friendly, supportive team with a real sense of purposeThis is a great opportunity to join a supportive organisation where you’ll be valued for what you bring, have the opportunity to make a real impact, and know that the work you do has a genuine purpose.What you’ll do as an Account Handler:Be the first point of contact for our clientsProvide quotes, advice, and ongoing supportManage renewals, policy updates, and claimsRecommend additional products to help clients stay protectedEnsure all administration is accurate and completed on timeDeliver excellent customer service and help us grow our client baseWhat we’re looking for as an Account Handler:Experience in insurance and customer serviceUnderstanding of youth organisations or small charitiesGood knowledge of insurance principles and FCA guidelinesConfident using computers and insurance systemsWorking towards or holding insurance qualificationsA genuine passion for helping othersWhy join us?At Unity, you’ll have the opportunity to make a real difference by supporting organisations that help young people gain Skills for Life, while being part of a friendly and supportive team that values what you do. We’ll invest in your development through great training and opportunities to grow your skills, while giving you the chance to get involved in volunteering and meaningful projects that have a positive impact.Benefits We’re proud to be an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations nationwide.28 days’ holiday, rising to 32 days after 2 years’ service, plus extra days at Christmas
Flexible working hours and hybrid options
Work in a way that suits you, your role, and your department
Double-matched pension up to 10% of gross salary
Family-friendly employer with generous family leave
Learning and development opportunities via our internal learning hub
For a full list of our benefits click here.Closing date for applications : 23:59pm Sunday 27th Sepember 2026Interviews will be held WC Monday 4th October 2026 in Lancing.Strictly no agencies.The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. xwwtmva Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices….