LegalTech Customer Success Lead (Hybrid)

LEAP Legal Software in Cardiff is seeking a Customer Success Manager to drive onboarding, adoption, and ongoing value for a nationwide client base. The role is hybrid, permanent, and full-time, supporting law firms with LEAP’s LegalTech platform from day one.

You will build strong client relationships, guide training and implementation, and work with product and support teams to ensure renewal and long-term success. Travel 2–3 days weekly is required.

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