Learner Engagement Advisor

Full Time | 35-hour week | 3:30pm finish every Friday

• Hybrid working and an excellent work-life balance with a 35-hour week and 3:30pm finish every Friday
• 34 days annual leave, with the option to buy additional holiday and earn extra leave through long service
• Annual profit share scheme
• Business mileage reimbursement at 45p per mile
• Employer-funded healthcare plan and Employee Assistance Programme
• Company sick pay and paid dependency leave
• Cycle to Work scheme and travel loan support
• Employee discounts at 80+ retailers and brands

We’re Recruiting: Learner Engagement Advisor

I’m currently supporting a well-established and highly regarded training provider in Nottingham with the recruitment of a Learner Engagement Advisor.

This is an excellent opportunity for someone with experience in recruitment, customer service, employability, careers guidance, sales or learner engagement who enjoys working with people and making a genuine difference to their future career prospects.

The successful candidate will play a key role in supporting prospective learners from initial enquiry through to enrolment, providing high-quality Information, Advice and Guidance (IAG) and ensuring they are matched to the right programme first time.

Key Responsibilities

• Interview and assess prospective learners
• Provide Information, Advice and Guidance (IAG)
• Manage learner onboarding and enrolment processes
• Complete eligibility and funding compliance checks
• Support Maths and English initial assessments
• Maintain accurate learner records and reporting
• Attend careers fairs and recruitment events
• Build relationships with referral partners and stakeholders
• Support achievement of recruitment and enrolment targets

What We’re Looking For

• Experience within recruitment, interviewing, customer service, employability or similar people-focused environments
• Experience within education, apprenticeships, training or careers advice would be advantageous
• Strong communication and relationship-building skills
• Excellent organisational skills and attention to detail
• GCSE Maths and English (or equivalent)
• Full driving licence and access to a vehicle

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