Service Desk Engineer: Path to Cyber Security & Certs

Falx Group is seeking an Associate Technical Specialist (Service Desk Engineer) to act as the first point of contact for technical issues across client environments. This role offers a development pathway into specialist technical or cyber security teams, with training and certification support from day one.

You will resolve queries quickly, triage tickets, and work to SLAs while contributing to knowledge bases and documentation for continuous improvement.

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