Payroll Solutions Specialist – Client Care & Support

BrightHR in Manchester is seeking a Payroll Specialist to provide expert payroll support and exceptional customer service. You will own payroll-related service issues, identify root causes, and resolve concerns, while maintaining detailed records in Salesforce and ensuring timely investigations by the payroll leadership team.

You will pro-actively contact at-risk clients to promote product usage and improve client sentiment, contributing to a best-practice service approach and meeting strict

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