Growth‑Focused CRM Manager for Email & Lifecycle Campaigns

IDHL is a leading digital agency that helps ambitious brands grow by combining strategy, brand, technology and marketing. We are expanding our Customer Success team to deliver hands-on CRM work across email, SMS and lifecycle programmes for a diverse client portfolio.

The Customer Success Manager (CRM) will own relationships, plan CRM roadmaps and directly execute campaigns in Klaviyo, Dotdigital and Braze, ensuring on-brand, measurable results and continuous improvement.

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