European After-Sales & Reverse Logistics Program Lead

JD.COM in the United Kingdom is seeking a Program Owner to lead a European-first Last Mile Delivery program, strengthening JD Logistics After Sales and Reverse Logistics and directly enhancing customer experience. You will drive strategic capability improvements, align with Leadership Team and Country Teams, define standards, and optimize returns flows with 3PLs and warehouses across Europe.

The role requires 5+ years in the last mile/logistics sector, a Bachelor’s degree or higher, fluent

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