Customer Operations Lead – End-to-End Order Fulfillment

CVUK is partnering with a fast-growing consumer brands business to appoint an experienced Customer Operations Manager who will own the customer journey from order receipt through to fulfilment, delivery and resolution. You will manage end-to-end order management across retail, wholesale and marketplace customers, delivering excellent service while driving process improvements and system automation.

Collaborating with Planning, Logistics and 3PL partners, you will pre-empt issues, resolve delays

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