Home Delivery Coordinator

Home Delivery Coordinator – Warrington

People Solutions are currently recruiting for a Home Delivery Coordinator to join a leading company based in Warrington, Cheshire.

This is an excellent opportunity to join a professional and growing business where you will play a key role in delivering a first-class customer experience and supporting continuous improvement initiatives.

This role may also suit candidates with experience as a Logistics Coordinator,Delivery Planner, orCustomer Operations Administrator.

Shifts:

Monday to Friday: 09:00 – 17:00

Pay Rate:

£13.50 per hour

Benefits:

• Guaranteed hours
• Weekly pay
• Temp to perm opportunity
• On-site parking
• No weekends
• Supportive and collaborative working environment

Day-to-Day Duties:

• Ensure all orders are processed efficiently and systematically within required timelines
• Validate order accuracy, including product details, customer information, and delivery specifications
• Confirm access requirements (e.g. property access, installation constraints, and special instructions) prior to dispatch
• Proactively identify and resolve potential issues that could impact successful delivery
• Coordinate closely with logistics, warehouse, and delivery partners to ensure readiness for dispatch
• Monitor delivery schedules and take corrective action to avoid delays or service failures
• Reduce failed deliveries through thorough order checking and proactive customer communication
• Act as a point of contact for retailers and customers, providing updates and managing expectations
• Deliver a professional and consistent experience for both retail partners and end users
• Record and maintain accurate data to support performance tracking and continuous improvement

Essential Skills:

• Highly organised and methodical, with the ability to manage multiple tasks and priorities in a structured and systematic way
• Detail-oriented with strong attention to detail to ensure order accuracy and prevent delivery issues
• Customer-focused mindset, committed to delivering a positive experience for both retailers and end customers
• Proactive and solution-driven, with the ability to identify potential issues early and take ownership of resolving them
• Strong communicator, confident communicating clearly and professionally via telephone, email, and internal systems
• Resilient under pressure and capable of working in a fast-paced environment while maintaining accuracy and professionalism
• Collaborative team player who works effectively with cross-functional teams, including logistics, warehouse, and service partners
• Accountable and dependable, taking ownership of tasks and seeing them through to completion
• Analytical thinker, able to use data, reports, and feedback to identify trends and drive improvements
• Adaptable and flexible, responding positively to changing priorities and business needs
• Previous experience within logistics, delivery coordination, or customer operations is preferred

Training Provided:

• Full industry-related training provided with ongoing support throughout your assignment

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