Hotel Operations Manager — Guest Experience & Growth

Hilton Garden Inn Glasgow City Centre is seeking an Operations Manager to partner with the General Manager in running the hotel day-to-day, with a strong emphasis on commercial performance and guest experience across all departments.

You will lead and coach heads of front office, food & beverage, and housekeeping, set targets, monitor performance, resolve escalations, and uphold brand standards while driving cost efficiency and rota planning.

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