Support Worker

Company: Everyturn Mental Health
Apply for the Support Worker
Location: Gateshead
Job Description:

We have the exciting opportunity for a Support Worker to come and join Coalway Lane!

This is a permanent, full-time position.

Salary: £26,229.63 per annum

  • Time at 1.3 of hourly rate for after 8pm and on Saturdays
  • Time at 1.6 of hourly rate for Sundays and Bank Holidays

This role is not eligible for sponsorship as it does not meet the requirements as set out by the UK Visa and Immigration Service.

Coalway Lane is a 20-bed Mental Health Rehabilitation and Recovery service supporting adults with complex mental health needs to live well and independently in the community. Rated by the CQC, our service looks and feels like a home, not a hospital, with modern detached houses where every resident has their own front door key and bedroom.

We work with a strengths-based, least restrictive approach, helping people build confidence, daily living skills, and resilience for community life.

About The Job

Using your previous experience of working with people with complex mental health needs and good communication skills, you will work alongside our Mental Health Nurses, Nurse Support Practitioners and Clinical Leads to support our service users to take the next step in their personal recovery.

We work in the least restrictive way and collaborate closely with the individual and other professionals to offer ‘just enough’ support, so that people can take the risks they need to in order to reach their potential, flourish in life and transition into a community setting.

To succeed in this role, you will be highly motivated with good communication and interpersonal skills, and a genuine desire to work with this client group. You will also be able to demonstrate the ability to work effectively within a team to support our service users to achieve their own recovery goals. As this is a 24-hour service, this role includes rota/shift work over a 7-day week, including night shifts.

About You

  • Knowledge and experience of working with people with complex mental health needs, who can display behaviours that challenge.
  • A genuine desire to work with this client group.
  • Able to work well as part of team.
  • Good communication skills and the ability to build trusting relationships with the people we care for.
  • Able to recognise and maintain appropriate boundaries and awareness of safeguarding issues.

What We Offer In Return

  • 30 days annual leave plus bank holidays (rising to 32 days at 5 years’ service) pro rata for part-time and the option to purchase or sell days
  • Enhanced pension
  • Wagestream – ability to release earnings, giving you instant access to your pay
  • Smart Clinic Wellbeing Programme including Employee Assistant Programme, GP and priority physiotherapy access and shopping discounts with the opportunity to sign up for a Blue Light Card
  • Enhanced life assurance scheme, payment being three times your annual salary
  • Plus, many more great benefits on offer

Here at Everyturn Mental Health we champion equality, diversity and inclusion within the organisation by ensuring our opportunities are open to all and our approach is inclusive. We positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity.

We welcome you to be yourself at work and have a range of Colleague Networks for members and allies of the LGBTQ+; Black, Asian and minority ethnic; menopause and neurodivergent communities.

We particularly encourage applicants from ethnic minority backgrounds, as we strive to ensure our service reflects the diversity within our locality.

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Posted: September 14th, 2026