Service Desk Pro: 1st‑Line IT Support in London

Coforge in London is seeking a Service Desk Apprentice to join the IT Support team. The role provides first‑line technical assistance to end users and handles incidents in line with SLAs.

You will troubleshoot Windows, Office, VPN, and basic network issues, log and track tickets, and escalate complex problems. The position supports onboarding/offboarding and IT admin tasks, with shift work as needed.

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