Advanced IT Support Technician (2nd Line)

bk plus is recruiting a Second Line IT Support Technician in the United Kingdom to resolve advanced incidents escalated from the first line. You will diagnose hardware, software, and network issues, providing timely solutions both remotely and on-site to maintain high customer satisfaction.

You will install and maintain desktops, laptops, mobiles, printers and network equipment, document resolutions, and support IT projects and security updates.

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