Hybrid Customer Service Advisor – Energy & Billing

Ecotricity Stroud is seeking a Customer Service Agent to provide outstanding support across telephony, email and admin tasks. You will own customer queries and aim for first-contact resolution, covering billing, pay as you go and home move operations.

Work will begin in the Stroud office with hybrid options after probation. The role emphasizes accurate billing, customer education on energy use, and adherence to GDPR.

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