Senior Manager, Client Relationship Executive, Financial Services, Clients and Markets

Overview

As Client Relationship Executive in Deloitte’s Growth function, you will serve as the central liaison within the account team, strengthening senior-stakeholder relationships and cross-functional alignment. You will help shape account strategy, surface insights, and drive growth with the client’s priorities in Banking & Capital Markets. You’ll lead knowledge sharing, coach the team, and monitor risks, financials and market dynamics. This is a collaboration-driven role in a hybrid London setting, offering development within a global firm focused on impact and client excellence.

Pay / Benefits

• hybrid working in London
• world-class development opportunities
• focus on wellbeing
• supportive culture
• career growth in a global firm
• inclusive environment

Responsibilities

• Strategic relationship management to drive action and seamless communication across the account
• Account strategy & growth—developing and executing strategic ambitions with the market-facing teams
• Insight & thought leadership—sharing perspectives with clients and the account team
• Team building—leading knowledge sharing and coaching the account team
• Financial & market oversight—monitoring client buying behaviour, pricing models, and annual business planning
• Risk & compliance—monitoring risk profiles and ensuring contractual compliance
• Voice of the client—sharing client insights to develop the CRE community and drive industry impact

Key requirements

• Senior stakeholder management
• Leadership & collaboration with cross-geography teams
• Client facing experience
• Project management with tight deadlines
• Emotional intelligence and adaptability to ambiguity
• Quantitative literacy and ability to interpret financial data
• Risk management capability
• Remote team collaboration experience
• CRM proficiency (engagement in CRM systems)
• Presentation skills

• Stakeholder management
• Collaboration
• Communication
• CRM proficiency
• Salesforce (desirable)
• Financial reporting and data interpretation

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