Higher Education Account Manager, UK Education

Overview

In this role you will promote AWS services to higher education in Scotland, engaging with university leaders and technical teams to expand adoption. You will own a territory plan, articulate AWS value, and drive customer outcomes in teaching, research, and operations. You’ll work with partners to extend reach and maintain a healthy pipeline, navigating multi-stakeholder procurement. This role offers the opportunity to shape cloud adoption at scale within HE and impact strategic institutional initiatives.

Responsibilities

• Promote AWS services in a defined territory or industry vertical
• Develop and execute an account/territory plan
• Create and articulate compelling value propositions for AWS services
• Facilitate customer adoption
• Maintain a robust projects pipeline
• Collaborate with partners to extend reach and promote adoption
• Contribute to a positive customer experience

Key requirements

• Experience building strategic relationships with stakeholders across teams
• Pipeline management experience, including Salesforce or other CRM tools
• 3–5 years in account management, sales, or business development in Higher Education
• Experience working with universities, colleges, or further education institutions
• Track record of managing complex, multi-stakeholder HE procurement cycles
• Ability to navigate long, consensus-driven procurement with multiple stakeholders
• Experience developing account plans aligned to institutional strategies (e.g., Teaching Excellence, Research Excellence Framework)
• Ability to articulate technology value propositions in an academic context

• business acumen
• excellent stakeholder management
• strong communication
• self-motivation and initiative
• understanding of cloud computing and AWS services
• CRM proficiency (e.g., Salesforce)

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