Operational Resilience Consultant

Overview

In this role you will help clients strengthen their operational resilience beyond traditional business continuity, analysing end-to-end operations and identifying vulnerabilities across people, third parties, security, and IT. You will contribute to PA’s Operational Resilience capabilities and thought leadership while collaborating with a cross-disciplinary Digital Trust and Cyber Security team. The role combines risk management fundamentals with practical resilience execution across sectors. This is a chance to shape resilient organisations through trusted, client-centric work.

Pay / Benefits

• Private healthcare for you and family
• 25 days annual leave (+ half day on Christmas Eve)
• Generous pension
• Community and charity involvement
• Annual performance-based bonus
• PA share ownership`,`Tax efficient benefits (cycle to work, give as you earn)`

Responsibilities

• Analyse end-to-end operations for business resilience
• Assess resilience beyond traditional business continuity
• Identify vulnerabilities across third parties, people, security, and IT functions
• Apply risk management fundamentals to navigate modern business complexities
• Contribute to shaping and developing PA’s Operational Resilience team
• Create assets and thought leadership to enhance team capabilities
• Engage with cross-disciplinary teams and clients to deliver resilient solutions

Key requirements

• Multidisciplinary outlook to deliver resilience perspective
• Passion for designing resilient businesses
• Strong stakeholder management skills
• Knowledge of IT department operations and its impact on business operations
• Interest in IT vulnerabilities as they relate to resilience
• Technical experience (3+ years) in Operational Resilience, Business Continuity, Third Party Risk Management, OCIR, Crisis Management, IT Service Management, IT continuity, Security, Risk Management, Supply Chain Resilience, Disaster Recovery
• Familiarity with COBIT and ITIL beneficial
• Experience with international standards for resilience, risk management, information security and service continuity
• Desirable certifications (BCI, DRI, CISSP, IRM)
• Familiarity with Financial Services Regulation; resilience principles apply across sectors
• UK security clearance eligibility considerations

• Stakeholder management
• Adaptability
• Self-motivation
• Operational Resilience
• Business Continuity
• Third Party Risk Management

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