Presales Consultant (Telco BSS)

Overview

In this role you will support Sales Executives and Account Managers across the full sales cycle for the digital BSS stack. You will deliver technical consultancy, product knowledge, and compelling demonstrations to customers. You will help shape winning value propositions through bid management, proposals, and effective presentations. You will also assist with launching new products and ensure a smooth handover to Delivery, working in a hybrid London-based environment.

Responsibilities

• Provide technical pre-sales support and product knowledge to customers and the sales team
• Design, describe, and manage solution engineering for products across the BSS stack
• Understand customer requirements and articulate value propositions to develop winning bids
• Prepare commercial proposals and lead bids through the sales cycle
• Deliver system demonstrations and compelling responses to customer requests
• Support product launches and coordinate handover to Delivery
• Travel internationally as required, and collaborate with cross-functional teams

Key requirements

• Telecoms BSS background (billing, CRM, charging, subscription management, CPQ, service activation, provisioning, product catalog, revenue assurance)
• Experience with real-time / convergent charging environments (pre-paid and postpaid)
• Experience with CSP Customer Care and Billing business analysis consulting
• Ability to engage in long sales engagements and prepare commercial proposals
• Excellent communication skills for bids, proposals, and presentations
• Willingness to travel internationally

• strong communication and presentation skills
• customer-focused and collaborative mindset
• ability to work cross-functionally and manage stakeholders
• BSS stack expertise (billing, CRM, charging, CPQ, provisioning)
• real-time/convergent charging knowledge
• solution engineering and product catalog understanding

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