Commercial Coordinator

Overview

As Commercial Administrator, you will support compliant commercial operations by handling end-user due diligence and export licence processes within a regulated environment. You will work with cross-functional teams to gather documentation, manage records, and ensure licensing and embargo requirements are met. You help drive accuracy and efficiency in order processing and documentation, while guiding colleagues on compliance matters. This role offers a meaningful chance to strengthen governance practices and leverage AI tools to boost productivity and cost savings. You will operate in a professional, proactive setting with a focus on integrity and regulatory adherence.

Responsibilities

• Perform government end-user checks and due diligence for transactions involving government-regulated products
• Verify customer identities and intended product use to ensure regulatory compliance
• Maintain accurate end-user check records for audits and reporting
• Review and submit export licence applications; coordinate documentation across internal teams
• Track export licence status and liaise with government agencies to resolve queries
• Ensure exports comply with national and international laws, including embargoes and sanctions
• Provide guidance on compliance matters related to export controls and end-user checks
• Process commercial administration duties including purchase order entry from multiple countries
• Issue order acceptances and pro-forma invoices promptly
• Maintain databases and filing systems for commercial documentation

Key requirements

• Strong organisational and administrative skills
• Excellent attention to detail and accuracy
• Familiarity with government regulations, export controls, and compliance procedures (desirable)
• Experience with export licence application processes (desirable)
• Effective communication with internal teams and external stakeholders
• Proficiency in Microsoft Office and relevant business software
• Ability to handle confidential information responsibly
• Willingness and ability to use AI tools to improve productivity, decision-making, work quality, and cost reduction

• Integrity and professionalism
• Proactive problem-solving
• Ability to work independently and as part of a team
• Adaptability to changing regulatory environments
• Microsoft Office
• AI tools usage (for productivity and decision-making)

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