Rapid Delivery Partnership Manager – Welwyn Garden City, United Kingdom of Great Britain and Northern Ireland

Overview

In this role you drive the performance, growth and evolution of Tesco’s rapid delivery channel, collaborating with top delivery platforms to build strategic partnerships. You will influence key business decisions and help shape the future of rapid delivery at Tesco, working across partnerships, trading, marketing, operations, technology and commercial strategy. You own P&L for partner ecosystems, delivering commercial growth and joint plans that unlock customer value. This is a pivotal opportunity at a growth phase following Uber Eats, Deliveroo and Whoosh partnerships, offering broad exposure and high-impact work.

Pay / Benefits

• Annual bonus up to 20%
• Holiday from 25 days + personal day + bank holidays
• Private medical insurance
• Maternity and adoption leave with conditions
• Paternity leave
• 24/7 virtual GP service with EAP

Responsibilities

• Own the commercial performance, growth and development of Tesco’s rapid delivery partnerships with P&L accountability
• Build and manage strategic relationships with Uber Eats, Deliveroo, and future partners
• Deliver sales, profit and growth targets across the rapid delivery channel
• Develop and execute joint business plans that drive performance and long-term value
• Lead pricing, promotions and media strategies including partner-funded investments and sponsored listings
• Monitor partner, customer and market performance to identify opportunities and mitigate risks
• Conduct regular business reviews with partners and represent the channel in internal forums
• Collaborate cross-functionally with Trading, Marketing, Operations, Product and Technology to launch and improve propositions
• Monitor end-to-end operational performance and work with Online Operations to resolve issues and unlock growth
• Use data and insight to drive decision-making, improve customer experience and maximise channel performance
• Contribute to future strategy, innovation and development of Tesco’s rapid delivery business

Key requirements

• Experience in a commercial, partnerships, account management, digital, e-commerce or retail environment with a track record of managing external relationships and delivering results
• Strong commercial, financial and analytical skills with ability to turn data into actionable plans
• Excellent relationship-building and stakeholder management skills across senior teams
• Experience developing and delivering trading, promotional or growth plans
• Strong negotiation, prioritisation and project management capabilities
• Strategic and customer-focused mindset with problem-solving skills
• Ability to work across cross-functional teams in a dynamic environment
• Experience in grocery, retail, digital commerce, marketplaces or partner-led models is beneficial
• Experience launching new partnerships or growth initiatives is desirable

• Relationship-building
• Stakeholder management
• Influencing across teams
• Data analysis and turning insight into actions
• Pricing strategy and trading
• Promotional planning and campaign management

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