Senior Service Development Manager – Tax & Customs Anti-Fraud

Overview

In this role, you will shape SGS’s anti-fraud, customs modernization, and revenue assurance offerings for governments and international markets. You’ll work at the intersection of public-sector transformation, tax and customs administration, and technology-enabled services to drive growth and new solutions. You will collaborate with senior stakeholders and cross-functional teams to deliver impactful programs in emerging markets, with a focus on Africa. This is a strategic, growth-focused opportunity to influence global public-sector innovation.

Responsibilities

• Drive global service growth by spotting opportunities and building innovative government-focused solutions
• Develop and commercialize services related to revenue assurance, customs valuation control, anti-illicit trade, track & trace, tax stamp programmes, risk management and digital platforms
• Lead complex business development with governments and revenue agencies and contribute to tender strategies and international bids
• Build relationships with public-sector stakeholders and collaborate with regional teams to accelerate growth opportunities
• Represent SGS in international forums and act as a thought leader on anti-fraud, customs, taxation and trade facilitation topics

Key requirements

• 7+ years of experience in tax, customs, trade facilitation, anti-fraud or government advisory environments
• Strong understanding of customs, taxation, border management or revenue assurance ecosystems
• Proven track record in driving innovation across products, services, and business models
• Exposure to business development, client engagement, commercial strategy or sales activities
• Ability to engage credibly with senior government stakeholders
• Experience working across international and multicultural environments
• Entrepreneurial mindset with a passion for creating and growing businesses

• stakeholder engagement
• cross-cultural collaboration
• strategic thinking
• anti-fraud solutions
• revenue assurance
• customs modernization

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