Overview
As AI & Automation Director, you will lead the design and delivery of AI-powered automation across the SEO practice, driving efficiency and scalable innovation. You will balance strategic leadership with hands-on delivery, turning business needs into secure, repeatable automation solutions. You will partner with client teams and internal stakeholders to articulate value, govern governance and risk, and advance the agency’s AI-enabled capabilities. This role offers the chance to shape automation strategy, build reusable components, and elevate client outcomes in a fast-moving environment.
Pay / Benefits
- permanent role
- flexible working arrangements in London
- competitive salary
- tailorable benefits package
Responsibilities
- AI, Automation & Agent Development: design/build/test/deploy automation solutions; develop AI agents and workflows; automate repetitive tasks using Power Automate and Copilot Agents; drive process improvements; support innovative client-facing AI products; monitor performance and iterate for adoption and impact
Key requirements
- Demonstrable experience designing and delivering automation or AI-enabled workflows in a business setting
- Hands-on experience with Microsoft Power Automate and Microsoft Copilot Studio (or comparable tools)
- Background in coding or technical development; experience with Claude Code or Cursor is advantageous
- Ability to translate operational/client challenges into clear technical requirements and practical solutions
- Experience scoping initiatives and delivering from discovery to adoption
- Strong understanding of responsible AI, information security, privacy and governance
- Confident stakeholder management and ability to explain technical concepts to non-technical audiences
- Experience delivering training and supporting organisational change and adoption
- SEO, search marketing or digital delivery experience is a major advantage
- Stakeholder management
- Clear communication to non-technical audiences
- Problem-solving with a pragmatic, test-and-learn mindset
- Microsoft Power Automate
- Microsoft Copilot Studio
- Claude Code
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