Education and Business Partner – London

Overview

In this Edumercial Business Partner role, you drive growth by developing and supporting a 70+ salon portfolio across London, blending education with commercial strategy. You work with cross-functional teams to deliver in-salon training and digital-enabled selling, shaping salon success and brand reach. The role blends field sales, education, and data-driven planning to boost turnover and loyalty. You’ll be a visible ambassador for L’Oréal, thriving in a fast-paced, customer-centric environment.

Pay / Benefits

• money-saving offers
• free mortgage advice
• share options
• enhanced pension plan
• private medical and dental insurance
• discounted gym memberships

Responsibilities

• Strategic business development: win new business and expand distribution across the territory
• Deliver in-salon training and education in partnership with Education teams
• Coordinate blended selling strategies and digital tool adoption (O+O, L’Oréal Partner Shop, Salon Emotion, Access)
• Conduct business reviews and implement structured contact plans with salons
• Deliver face-to-face and digital education sessions and promote sell-out activities
• Forecast turnover, identify risks, and analyse performance data to drive growth
• Build and nurture strong salon partnerships and deliver excellent customer experiences

Key requirements

• NVQ Level 3 in Hairdressing (or equivalent)
• experience in teaching, coaching, or assessing fellow hairdressers
• extensive knowledge of hair colour
• strong commercial acumen with a track record of driving sales in salons
• excellent communication and organisational skills
• growth mindset and ability to navigate ambiguity
• full UK driving licence

• communication
• organisational skills
• relationship-building
• knowledge of hair colour
• experience with digital selling tools (e.g., salon platforms)
• data-driven forecasting and analysis

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