Account/Senior Account Manager

Overview

In this role you will lead trusted relationships with designated clients in a creative agency setting, guiding projects from brief to delivery. You will shape proposals, manage projects end-to-end, and collaborate with senior colleagues to improve processes. The position emphasizes developing client relationships and seeking new business opportunities, with a hands-on, collaborative culture. This is a chance to impact project outcomes and client satisfaction within a flexible, hybrid environment.

Pay / Benefits

• Hybrid working- 1 day a week in office
• Generous holiday allowance
• Free parking
• Pension
• Collaborative and innovative work environment

Responsibilities

• Liaise with designated clients and oversee their accounts
• Interpret client briefs and produce detailed project requirements
• Shape responses and ensure proposals and presentations secure client approval
• Delegate and manage projects from start to finish
• Collaborate with senior team to optimize processes
• Develop and deliver operational plans for current and potential clients

Key requirements

• Proven experience in account management in a creative agency
• Strong project management skills
• Excellent communication and presentation skills
• Ability to interpret client briefs and produce detailed project requirements
• Ability to inspire and manage a team
• Collaborative mindset

• Collaborative mindset
• Excellent communication
• Leadership and people management
• Project management
• Presentation skills
• Client briefing interpretation

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