Assistant Building Manager

Overview

In this role, you support the Property & Technical Services Managers to run the estate smoothly and safely. You will act as deputy in the Property Manager’s absence and ensure compliant, well-organised operations across administrative tasks and building services. You help manage relationships with clients and occupiers, support budgets and service charges, and uphold safety and wellbeing for building users. This is a fast-paced, team-based role in a premier London mixed-use scheme with opportunities to shape daily operations and safety culture.

Responsibilities

• Support Property & Technical Services Managers and maintain client/occupier communication on building matters
• Maintain accurate records and ensure compliance with internal property management processes
• Assist in gathering quotes and information for the building service charge budget
• Ensure health & safety standards, emergency procedures, and safe working practices are enforced
• Act as first point of control in emergencies when the Property Manager is absent
• Conduct regular inspections of works, service contracts, and building areas with management team
• Lead administrative and routine correspondence to support office operations
• Assist with preparing service specifications, contracts, and related documentation
• Support processing and tracking of service invoices and production of management accounts
• Manage and review helpdesk and permit requests
• Champion the building management team’s vision and values
• Undertake additional duties as required

Key requirements

• Strong administrative and organisational skills with attention to detail
• Knowledge of health & safety requirements and procedures
• Understanding of budget management and financial tracking
• Experience with specification and contract management
• Familiarity with helpdesk/CAFM systems
• Confident IT skills and experience using standard office software
• Proactive team player with a customer-focused approach

• customer-focused
• team player
• proactive
• CAFM systems
• budget tracking
• contract management

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