Senior Desktop Support Engineer – Tech Driven Trading

Overview

In this role you help keep a high-performance trading firm running across Windows and Linux environments. You provide end-to-end desktop and server support for automated trading platforms, collaborating with security, network and Linux teams to resolve issues in real time. You enable 24/6 availability in a follow-the-sun model, balancing reliability with a feasible work-life rhythm. You will work on production systems that directly impact trading execution and uptime.

Pay / Benefits

• yearly bonus
• follow-the-sun support model
• global, well-resourced team

Responsibilities

• Provide technical support for users of automated trading environments (in-house and third-party apps)
• Collaborate with Linux, Windows, Cybersecurity and Network teams to monitor systems and troubleshoot in real time
• Diagnose, troubleshoot, and resolve desktop, server, and network issues in a production setting
• Administer Windows Desktop/Server OS and related subsystems (Active Directory, Group Policy)
• Apply scripting (PowerShell) and automation to improve support and incident response
• Support Windows and Linux environments in a mixed physical/virtual, multi-continent setup
• Manage issues to minimize downtime in a high-demand trading environment
• Assist with monitoring, performance, and general administration of core Windows components

Key requirements

• Solid foundation in computer science and networking principles
• Technical strength in IT support, networking, programming, or system administration
• Knowledge and training in Windows Desktop/Server OS and best practices in production environments
• Working knowledge of Active Directory, Group Policy and related Windows subsystems
• Efficient diagnosis and resolution of desktop, server, and network problems
• Familiarity with Linux
• PowerShell proficiency
• Strong communication skills
• Self-motivated, eager to grow within the organization
• Ability to manage projects independently
• Experience in troubleshooting in a high-demand environment and minimizing downtime

• Clear communication
• Self-motivation
• Proactive problem solving
• Windows Desktop/Server OS
• Active Directory
• Group Policy

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