Head of Product Operations

Overview

In this role, you will lead product operations for a fast-growing fintech that provides global payment services. You will align product initiatives with company goals, drive efficiency, and oversee cross-functional delivery to ensure high-quality services. You will partner with internal teams and external providers to standardize processes and optimize data governance at scale. This is a strategic leadership position that shapes how products are managed worldwide and improves operational performance.

Responsibilities

• Oversee technology operations related to product, ensuring KPIs and policies are followed to deliver quality service
• Ensure product data is securely stored and regularly updated across the business
• Manage relationships with external service providers and internal developers for smooth operations
• Coordinate with multiple departments to analyze requirements and provide training and guidance on product services

Key requirements

• Experience at board level in a managerial, product-focused role
• Excellent communication and leadership skills with ability to train and advise teams
• Proven ability to manage multiple global projects with strong organizational skills and resilience under pressure

• leadership
• clear communication
• training and mentoring
• product operations management
• data governance and data accuracy
• stakeholder management

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