Overview
In this role you will ensure data integrity and system reliability to support client onboarding and matter management in the New Business Intake function. You’ll act as a subject matter expert for data quality, enabling compliant, efficient processes and a smooth user experience for lawyers and staff. You will drive improvements to data practices, reporting, and risk-system usage, collaborating with cross-functional teams. This position offers meaningful impact through elevating data governance and system performance in a global law firm.
Pay / Benefits
- private health cover
- income protection
- life assurance
- employee assistance plan
Responsibilities
- Maintain data integrity in Intapp Open and Conflicts, including client/matter records and alert placement
- Update key client/matter data per maintenance protocols and escalate high-impact issues
- Identify data quality issues and propose practical solutions
- Assist with training materials and learning content on data management
- Coordinate stakeholder communications to ensure process effectiveness and document requirements
- Support data-management improvements and participate in internal testing for new functionality
- Develop and maintain data reports/dashboards to support operational insights and contract adherence
- Create ad-hoc reports using Intapp Open, Intapp Time and SAP
- Build relationships with Data Management Risk Systems team and stakeholders
- Support process improvements and provide ideas for efficiency
Key requirements
- Bachelor’s degree or relevant work experience
- Strong analytical and research skills
- High attention to detail and accuracy
- Excellent written and verbal communication
- Team player with adaptability in a fast-paced environment
- Good planning, time management and prioritization
- Ability to work independently and liaise with other departments
- Advanced Microsoft Excel and other productivity tool skills
- Tableau or Power BI data visualization experience
- Knowledge of Intapp Open and Intapp Conflicts is advantageous
- communication (written and verbal)
- teamwork
- adaptability
- Intapp Open
- Intapp Conflicts
- SAP
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