Overview
In this role you serve as the primary liaison between PepsiCo Supply Chain and a key customer, driving end-to-end supply chain collaboration. You will develop joint business plans, manage demand planning and fulfilment through the customer’s systems, and resolve service issues to improve customer experience. You’ll lead OTIF alignment, forecast accuracy, and joint planning activities to enhance overall supply chain performance. This is a hands-on role in a cross-functional, customer-focused environment with significant external interaction.
Pay / Benefits
- critical illness cover
- discounted gym memberships
- enhanced parental leave
- electric car schemes
- competitive salary
Responsibilities
- Maximise in-store availability and optimise stockholding against targets
- Own OTIF performance between PepsiCo and customer systems and drive improvements
- Forecast baseline and promotional activity, including promotions and range changes
- Resolve failed orders and manage inventory replenishment and risks to promotions
- Analyse sales trends using customer systems to improve forecast accuracy and remove bottlenecks
- Collaborate with internal stakeholders (Supply Chain, Commercial, Field) and external customer stakeholders
- Support Joint Supply Planning (JSP) meetings and 30/60/90-day reviews
- Contribute to projects to improve ordering, delivery efficiency, and overall supply chain performance
- Understand customer’s promotional calendar and align forecasts with timelines
- Identify opportunities to improve operational efficiency and ways of working
- Build and maintain strong collaborative relationships balancing both organisations’ needs
Key requirements
- Strong interpersonal and stakeholder management skills
- Experience working cross-functionally to gather information and drive continuous improvement
- Ability to work independently and make sound decisions
- Proactive in anticipating customer needs and offering effective solutions
- Strong analytical, planning, and problem-solving skills
- Excellent communication and influencing skills
- Collaborative team player with a customer-focused approach
- Stakeholder management
- Communication
- Collaboration
- Demand planning
- Forecast accuracy
- OTIF management
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