Tax & Customs Manager

Overview

In this role you will help shape digital tax administration and cross-border trade through transformation projects for the UK public sector. You will build trusted relationships with senior stakeholders, identify opportunities, and deliver measurable outcomes with cross-functional teams. You will contribute to expanding Netcompany’s Tax & Customs offerings and advisory capabilities, positioning the firm as a trusted transformation partner for large public programmes. This role offers access to international domain experts and a focus on strategic, high-impact digital initiatives.

Pay / Benefits

• Hybrid working model
• 25 days holiday
• Private Medical Health care via Vitality
• Pension contribution
• Life Assurance
• Professional certifications supported

Responsibilities

• Shape opportunities and support delivery of complex digital transformation programmes using strategy, policy, and technology insight
• Develop transformation strategies and business cases, clarifying user and business benefits
• Define scope, approach, objectives, timelines and resourcing for digital delivery initiatives and assess change impacts
• Build and maintain executive-level client relationships as a strategic advisor to support long-term objectives
• Contribute to development of the Advisory function and share knowledge across the account
• Support the development of internal go-to-market strategy within Tax & Customs (offerings, methods, thought leadership)

Key requirements

• Significant experience in consulting, business development, account leadership or digital transformation in Tax, Customs, Borders, Trade or related government sectors
• Understanding of government delivery frameworks, including GDS standards and service transformation principles
• Proven ability to build and maintain executive-level client relationships and trusted advisor status
• Commercial acumen with experience identifying, shaping and winning complex opportunities
• Excellent stakeholder management, communication and influencing skills across business, operations and technical audiences
• Understanding of emerging technologies and digital transformation trends in large public sector organisations

• stakeholder management
• communication
• influencing
• digital transformation
• emerging technologies
• government delivery frameworks (GDS)

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