Change Manager

Overview

In this Change Manager role, you will guide people through strategic initiatives from GenAI programs to broader transformation. You will work with cross-functional teams to enable adoption and sustained new ways of working. You will shape change communications, assess impacts, and coach leaders to drive sponsor engagement. This is a people-first, outcomes-driven opportunity at a leading UK independent law firm with a strong focus on innovation and inclusion.

Pay / Benefits

• hybrid working
• supportive culture
• career development opportunities
• flexible working options
• disability-inclusive recruitment with guaranteed interview
• recognition and awards

Responsibilities

• Deliver change management activity across a diverse portfolio of strategic projects and initiatives
• Develop and implement communication, engagement and adoption strategies
• Conduct change impact assessments, stakeholder analysis, and readiness assessments
• Coach sponsors, leaders, and project teams to effectively lead and embed change
• Facilitate workshops and engagement sessions to build understanding and commitment
• Partner with Digital Learning, Technology, Innovation, Communications and other teams to deliver change programmes
• Use feedback, adoption measures, and benefits data to evaluate success and improve delivery

Key requirements

• Proven experience delivering change initiatives within complex organisations, ideally in professional services
• Strong understanding of change management principles, methodologies and best practice
• Excellent communication, facilitation, and stakeholder management skills
• Confidence influencing and coaching senior stakeholders, sponsors and project teams
• Strong analytical, problem-solving, and critical-thinking skills
• Ability to manage multiple priorities across a varied project portfolio
• Evidence-led approach using feedback, adoption metrics and benefits realisation data
• Qualification in change management (e.g., Prosci or APMG) would be advantageous but not essential

• Excellent communication and facilitation
• Stakeholder management
• Influencing and coaching
• Change management methodologies (Prosci/APMG)
• Stakeholder analysis
• Adoption metrics and benefits realisation data

…