Commercial City Manager – Milton Keynes & Northampton

Overview

In this role you will drive regional growth for Deliveroo across Milton Keynes & Northampton by strengthening restaurant partnerships and optimizing the local customer proposition. You will act as the local expert, using data-driven insights to close value gaps, attract top brands, and boost market share. You’ll collaborate cross-functionally to support hero brands and campaigns, shaping growth in a fast-paced, entrepreneurial environment. This role offers impact through local strategy, partnerships, and data-led decision making within a global platform.

Responsibilities

• Act as Local Expert for Milton Keynes & Northampton, mapping sales strategies to close value gaps and improve customer selection
• Manage top restaurant partnerships: lead account management and negotiations to optimize performance for growth
• Drive data-led insights: analyze neighborhood-level performance metrics to refine offerings and guide decisions
• Acquire and onboard top local brands: pitch and sign up restaurants for long-term commercial success
• Cross-functional collaboration: partner with local Account Managers, Operations, and Marketing to support hero brands and campaigns

Key requirements

• Commercial & relationship management: experience in account management, sales, or strategy with a target-oriented mindset
• Data-driven decision making: ability to interpret area performance metrics and restaurant data to identify opportunities
• Negotiation & stakeholder leadership: manage complex commercial conversations and build long-lasting relationships
• Strategic territory planning: identify market gaps and build structured plans to boost market share
• Mobility & flexibility: field visits 2-3 days per week; valid UK driving licence and car access

• Relationship management
• Negotiation
• Cross-functional collaboration
• Data analysis
• Market/territory planning
• Negotiation

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