Security Service Engineer – up to 42,000 – South East London

Overview

In this security-focused role, you will maintain CCTV, Intruder, and Access Control systems to ensure reliable protection. You will partner with a team to deliver high-quality service to our high-end clients and assist with on-site documentation for client files. Ongoing training supports your professional development as you handle a variety of related duties. This position offers hands-on work with security technology in a client-facing environment, shaping safer premises and accurate reporting.

Responsibilities

• Maintain CCTV, intruder, and access control systems
• Deliver high-calibre customer service to clients
• Assist with on-site documentation for customer files
• Undertake continuous professional development/training
• Perform other related duties as required

Key requirements

• Competent using technology (laptops, measuring devices, smartphones)
• Confident IT skills, especially Microsoft Word and Excel for reports and asset records
• Good customer service skills for dealing with high-end clients
• Excellent troubleshooting skills
• Ability to work on own initiative
• Knowledge of relevant industry standards

• customer service orientation
• initiative
• problem-solving
• CCTV systems
• Intruder alarms
• Access Control systems

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