Quality Assurance Manager

Overview

In this hands-on Quality Manager role, you will lead quality across manufacturing and laboratory functions, ensuring compliance and continuous improvement. You’ll act as a bridge between QA, Operations, R&D, and Supply Chain, promoting a quality-first culture. You will steer investigations, CAPA, and batch release support, and drive right-first-time performance. The role offers influence on quality strategy, visibility at site level, and opportunities to develop teams in a growing manufacturing environment.

Pay / Benefits

• collaborative and supportive working environment
• clear opportunities for professional development and progression
• significant influence on quality strategy and site performance

Responsibilities

• Lead and develop the site’s quality function and quality team
• Drive a right-first-time culture across manufacturing operations
• Lead investigations relating to non-conformances, deviations, and quality issues
• Manage CAPA activities and root cause analysis processes
• Collaborate with Operations, Supply Chain, and Technical teams to resolve quality challenges
• Review and improve quality systems, procedures, and documentation
• Analyse quality data and identify opportunities for continuous improvement
• Ensure compliance with relevant quality standards and regulatory requirements
• Support batch release activities as an authorised representative where applicable

Key requirements

• Experience within a regulated manufacturing environment such as FMCG, cosmetics, medical devices, pharmaceuticals, or similar sectors
• Strong knowledge of quality management principles and quality systems
• Proven experience leading investigations, CAPA activities, and root cause analysis
• Excellent stakeholder management and communication skills
• A scientific qualification or equivalent industry experience

• Stakeholder management
• Communication
• Leadership
• Quality management systems
• CAPA and root cause analysis
• Non-conformance and deviation investigations

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