Overview
As a Solutions Architect for Retail and Consumer Goods in the UK & Ireland, you will bridge business goals with cloud-enabled solutions on AWS. You’ll lead architecture discussions, design innovative reference architectures, and collaborate with cross‑functional teams to deliver tangible business value. You’ll work with senior stakeholders and occasionally the C-suite, shaping customer outcomes through agentic AI, ML, serverless, and data solutions. This role combines hands‑on design with strategic influence to accelerate cloud adoption and customer success.
Responsibilities
- Act as a pivotal member of a Customer Account Team alongside Account Managers and Technical Account Managers to accelerate customer programmes
- Build and maintain trusted technical relationships with senior stakeholders and act in the customer’s best interest
- Identify new technical opportunities, including Agentic Commerce use cases, to impact business objectives
- Design customer solutions and assess long-term trade-offs related to extensibility, flexibility, scalability, and maintainability
- Provide customer feedback to inform AWS feature roadmaps and contribute to best practices and reusable artifacts
- Promote AWS technology through workshops, meetups, content, and public speaking; develop these skills with support
- Support the growth of the Solutions Architecture team, including mentoring and knowledge sharing
- Develop depth in technical domains most relevant to customers and personal interests
Key requirements
- Experience in technology domains such as software development, cloud computing, systems engineering, infrastructure, security, networking, or data & analytics
- Experience in design, implementation, or consulting in applications and infrastructures
- Experience in IT development or implementation/consulting in software or Internet industries
- Knowledge of AWS services (preferred if gained from a dev/ops perspective)
- Strong communication and stakeholder management
- Customer obsession and advisory mindset
- Mentoring and knowledge sharing
- AWS services (general familiarity is valued)
- AI/ML, data & analytics
- Generative and Agentic AI concepts
…
