Sales Manager

Overview

In this role you lead the Transit Centre showroom, driving sales, customer service excellence, and team performance within a premium automotive environment. You’ll oversee the end-to-end sales process, showroom presentation, and collaboration with service and marketing colleagues to meet brand targets. Your leadership directly shapes customer satisfaction and department performance in a fast-paced franchise setting.

Pay / Benefits

• Competitive salaries with progression
• Generous annual leave and enhanced family leave
• Health & wellbeing support (eyecare, GP access, dental, critical illness)
• Financial wellbeing options (pay options, wills)
• Lifestyle perks (gym discounts, travel insurance, vouchers)
• Manufacturer brand and management training opportunities

Responsibilities

• Manage the full sales process from web inquiry to showroom contact
• Lead and develop the sales team through 1:1s, training, and coaching
• Set and drive department targets and brand KPIs
• Oversee buying of vehicles and maintain up-to-date stock pricing
• Ensure FCA compliance within the Sales Department
• Oversee showroom operations from prep to imaging and presentation
• Collaborate with buyers, prep technicians, detailers and photography team to meet marketing standards
• Build long-lasting customer relationships and model exemplary customer service
• Report to the General Manager and align with showroom strategy
• Monitor customer satisfaction and take action to improve it

Key requirements

• Experience in a premium automotive environment with a track record in transactional sales
• Proven ability to lead and motivate a team
• Experience monitoring financial performance against budget
• Knowledge of finance and insurance product regulations
• Excellent communication, influencing and negotiation skills
• Full UK driving licence
• Ability to manage stock and pricing
• Strong focus on customer satisfaction
• Compliance with regulatory checks and safety standards

• Leadership
• Communication
• Customer focus
• FCA compliance knowledge
• Understanding of finance and insurance product regulations
• Stock pricing and vehicle buying processes

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