Senior Product Manager (London)

Overview

In this Senior Product Manager role, you will shape Fresha’s product strategy across a fast-growing, global platform serving salons, spas and health practices. You’ll collaborate with engineers, designers, data analysts, and marketers to deliver high-quality experiences for customers and partners. The role focuses on growth, engagement and operational efficiency within a three-tribe product structure. You’ll drive discovery, execution and iteration to align product initiatives with company goals and customer needs.

Pay / Benefits

• Thriving scale-up with growth opportunities
• Competitive compensation
• Accelerated career development
• Collaborate with top engineering talent in Europe
• Global impact on a rapidly growing industry
• Vibrant and collaborative culture

Responsibilities

• Develop and execute a clear product strategy and roadmap aligned with business goals and customer needs
• Identify and prioritise product opportunities across acquisition, engagement, retention, and operational efficiency
• Conduct market research and competitive analysis to inform product decisions
• Lead end-to-end product development from discovery to launch and iteration
• Collaborate with cross-functional teams to define and deliver product solutions
• Own and prioritise the product backlog with data-driven decisions
• Continuously improve user journeys to boost engagement and satisfaction
• Use data and insights to measure performance and optimise metrics
• Coordinate with stakeholders to align initiatives with company objectives
• Communicate product vision, progress and outcomes to stakeholders
• Contribute to other activities as needed

Key requirements

• 6+ years of product management experience in a consumer-focused or digital product environment
• Proven track record delivering software products end-to-end
• Comfortable in a fast-paced, evolving environment
• Strong customer focus and ability to build intuitive user experiences
• Excellent communication and stakeholder management skills
• Strong analytical mindset to turn data into insights
• Creative problem-solving and pragmatic delivery approach
• Collaborative, hands-on team player with proactive ownership mindset

• Excellent communication
• Stakeholder management
• Analytical thinking
• Product management and roadmap development
• Market research and competitive analysis
• Data-driven decision making

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