Sales Advisor

Overview

In this role you join a lively EE Doncaster contact centre to help existing customers find the best deals on phones and broadband. You will listen carefully, ask questions, and match customers with the right tech products. You handle incoming calls rather than cold outreach, aiming to hit sales targets with a confident, problem-solving approach. The role offers uncapped commission, strong benefits, and clear opportunities for growth within EE and BT.

Pay / Benefits

• uncapped commission
• starting salary 26,116 rising to 26,738 after 8 months
• 24/7 GP appointments for you and your family
• free parking
• discounts on EE products like phones and broadband
• flexibility and generous leave for carers and new families

Responsibilities

• Handle incoming calls from existing EE customers to find the best deals on phones and broadband
• Assist customers in navigating and selecting tech products
• Listen carefully to customer needs and match them to the most suitable product
• Contribute to achieving sales targets within a supportive, non-cold-calling environment
• Engage with customers about benefits of EE offerings and upsell where appropriate

Key requirements

• Excellent verbal communication and listening skills
• Fluent in spoken English and confident in talking with customers
• Resourceful problem solver with a customer-first mindset
• Comfort with targets and a competitive, performance-driven attitude
• Ability to rapidly learn and explain tech products to customers

• outgoing personality
• customer-centric
• team-oriented
• adaptable
• knowledge of EE products (phones, broadband, consoles)
• ability to discuss and compare tech products

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