Overview
As a Senior Business Analyst at DTCC, you will lead analysis efforts for operational readiness and client-impacting change initiatives within Enterprise Client Operations. You will bridge stakeholders, data, and technology to ensure clear requirements, design, and delivery-ready insights that enable successful outcomes. You’ll independently drive BA work for defined initiatives, coordinating with project leads and stakeholders to keep analysis outputs aligned with delivery goals. This role offers exposure to a dynamic, innovation-focused culture with strong emphasis on data quality and operational excellence.
Pay / Benefits
- competitive base pay
- comprehensive health and life insurance
- pension/retirement benefits
- paid time off and family care leave
- flexible/hybrid work model
- professional development opportunities
Responsibilities
- Lead BA delivery for operational readiness and client-impacting initiatives, owning analysis outputs, documentation, and client-tracking capabilities
- Plan and manage analysis activities including data needs, stakeholders, deliverables, timelines, and dependencies
- Coordinate data acquisition and validation, perform quality checks, and ensure usable datasets
- Develop client tracking capabilities (analysis, datasets, progress views, reports) to support transparency and delivery control
- Translate and document requirements between Technology, Product, ECO, and operational stakeholders
- Complete Operations Impact Assessments and identify operational readiness deliverables
- Maintain JIRA delivery information for BA tasks and status updates
- Lead operational process design with end-to-end process mappings and role definitions
- Lead UAT activities, coordinating operational users and evidencing outcomes
- Act as coordination point for BA workstreams and ensure alignment on outputs and next steps
- Escalate risks and dependencies with clear recommendations
- Contribute to BA practice improvements to reduce manual effort and improve data quality
Key requirements
- Minimum 6 years of related experience in business analysis, data analysis, project delivery, and operational readiness
- Bachelor’s degree; advanced degree a plus
- Financial Services industry experience preferred
- Business analysis certifications such as BCS, IIBA CCBA/CBAP, or equivalent
- Analytical ownership
- Clear stakeholder communication
- Problem solving and judgement
- Data analysis and validation
- JIRA
- Requirements gathering and documentation
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