Overview
In this BA role, you will support a major banking client undergoing a large-scale financial crime transformation focused on PKYC. You’ll collaborate with Product, Operations, Technology and Risk to enhance Personal KYC processes, improving customer journeys and regulatory compliance. The position sits in a high-impact transformation stream with cross-functional interaction and potential for long-term extension. You will help drive efficient processes and robust controls in a regulated environment.
Responsibilities
- Support enhancement of Personal KYC processes to improve customer journeys and compliance
- Collaborate across Product, Operations, Technology and Risk functions
- Assist in delivering transformation initiatives within a regulated environment
- Participate in process mapping and requirements development to enable change
- Contribute to operational efficiency and controls improvements
Key requirements
- 5+ years of Business Analysis experience in Banking or Financial Services
- 2+ years experience in Financial Crime, KYC, KYB or Customer Due Diligence
- Strong requirements gathering, process mapping and user story development
- Experience working across Product, Operations and Technology teams
- Strong stakeholder management across business and technical teams
- Experience delivering change or transformation initiatives in regulated environments
- Experience improving customer journeys and operational processes and controls
- Strong analytical and problem-solving skills
- stakeholder management
- analytical thinking
- communication across cross-functional teams
- requirements gathering
- process mapping
- user story development
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