Business Systems Analyst – Swindon

Overview

In this role you translate business needs into technical specifications and drive system stability. You will partner with stakeholders and development teams to deliver timely, effective enhancements while diagnosing production issues. Your work directly supports a client-centric, collaborative technology environment that underpins our investment platforms. You will help shape reliable solutions in a face-to-face, in-office culture that values clear communication and cross-functional teamwork.

Pay / Benefits

• in-office collaboration four days per week
• flexibility to work from home one day per week
• inclusive and accessible recruitment
• permanent, full-time role
• employee-focused culture

Responsibilities

• Investigate production issues and perform root cause analysis to restore stability
• Document business and technical requirements for enhancements or bug fixes
• Collaborate with stakeholders and development teams to deliver timely solutions

Key requirements

• Strong analytical and problem-solving skills
• Proficiency in SQL for root cause analysis and identifying development needs
• Excellent communication and stakeholder management abilities

• analytical thinking
• clear communication
• stakeholder management
• SQL
• requirements gathering and documentation
• production issue troubleshooting

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